Privacy Policy

A legal disclaimer

Effective Date: 05/29/2025
Last Updated: 05/29/2025

EPH Health & Wellness Platform (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website ephapp.wixsite.com/wellness and use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our website, sign up for coaching, or contact us, we may collect:

Name
Email address
Phone number
Billing and payment information
Health or wellness goals you choose to share

b. Automatically Collected Data

We also collect certain information automatically:

IP address
Browser type
Device information
Pages visited and usage patterns via cookies and analytics tools

2. How We Use Your Information

We use your information to:

Provide and personalize our coaching services
Schedule and manage appointments
Process payments securely
Respond to inquiries and customer support requests
Send updates, wellness content, or marketing (with your consent)
Improve our website and services

3. Legal Basis for Processing (for users in the EU/UK)

If you are located in the European Economic Area (EEA) or United Kingdom (UK), we only process your data where we have a legal basis, including:

Your consent
Fulfillment of a contract
Compliance with legal obligations
Legitimate business interests (e.g., service improvement)

4. How We Share Your Information

We do not sell your personal data. We may share your information with:

Service Providers: for scheduling (e.g., Calendly), payments (e.g., Stripe), and communication (e.g., Zoom)
Legal Authorities: when required by law or in response to legal requests
Business Transfers: in the event of a merger or acquisition

All third parties are required to maintain the confidentiality and security of your data.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting obligations.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent (where applicable)
Object to processing or request data portability (if under GDPR)

To exercise these rights, please contact us at:

support@elladpreventativehealth.com.

7. Cookies and Tracking Technologies

We use cookies to enhance user experience, gather website usage data, and improve our services. You can manage or disable cookies in your browser settings. Note that some features may not function properly without cookies.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure servers. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us immediately.

10. Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the site after changes means you accept the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us at:

Email: support@elladpreventativehealth.com
Website: ephapp.wixsite.com/wellness
Phone: 804-616-4378

EPH