FAQs
What is included in the EPH Membership?
Membership includes a customized wellness plan, access to person-generated wellness guidance, AI coach access, meal ideas, fitness and lifestyle support, health tracking tools, and exclusive member-only resources.
How does the AI support work?
You’ll have access to an AI health and wellness coach trained in nutrition and wellness topics. But everything you receive—from your plan to your messages—is created or reviewed by a real wellness expert to ensure quality, personalization, and care.
Do I have to follow a strict meal plan or diet?
Not at all. You’ll receive flexible meal suggestions based on anti-inflammatory principles and your personal preferences—like Mediterranean, gluten-free, or plant-forward. It’s about balance, not restriction.
FAQs
What makes this different from other wellness services?
You get a person-generated experience: real guidance, customized for your lifestyle, habits, and goals. Backed by our EPH framework, we incorporate food, movement, mental wellness, and habit change in one supportive system.
What fitness guidance is included?
You’ll get personalized fitness and movement suggestions created by a fitness expert. Whether you prefer home workouts, stretching, or gentle walking, plans are based on your abilities and goals.
Can I speak to a wellness expert?
Yes! You can book 1:1 sessions with a wellness or fitness specialist or registered dietitian if you’d like extra support or more in-depth conversation beyond your self-guided plan.
FAQs
Is this right for me if I have a chronic condition like PCOS or diabetes?
Yes. Our personalized plans and support can be tailored to your unique needs, symptoms, and diagnoses—with guidance aligned with your healthcare provider’s recommendations.
How do I track progress?
Use your tracker to log meals, mood, sleep, hydration, movement, and more. You’ll receive tailored insights, prompts, and reminders—all reviewed or built by a real wellness professional.
How much time do I need each week?
Just 10–15 minutes a day is enough to stay aligned with your goals. Everything is designed to fit into real life—no overwhelming tasks, just small daily check-ins that work.
FAQs
What if I need to cancel or pause my membership?
You’re in full control. Memberships can be canceled or paused at any time; however, terms may vary depending on the specific plan and enrollment agreement. Please review your plan details or contact support for personalized assistance.
Is this a medical or therapy program?
No, this is a lifestyle wellness service. It does not diagnose or treat medical conditions. We encourage working with your doctor or therapist alongside your wellness journey.
What if I have additional questions?
Message or chat with us online. You can also email us at info@elladpreventativehealth.com.
